SHIPPING
- It will take us 2 business days to complete the preparation.
- You can expect delivery within approximately 14 business days.
- If any shipping issues arise, please contact us promptly for assistance.
RETURNS
- We are pleased to offer a 30-day return window starting from the day your order arrives.
- Most returns are processed within 14 business days, but during peak times it may take up to 30 business days.
- All refunds will be issued to your original payment method.
- Please note that shipping fees, customs duties, and VAT are non-refundable.
WARRANTY
- Every piece comes with a 1-year quality guarantee. We provide complimentary repair services for quality-related concerns.
- For non-quality issues, repairs may be offered with a service fee based on the item’s condition.
EXCHANGES
- At this time, we are unable to accommodate exchanges, including for rings or size-specific items.
- If you have any questions about sizing or selecting the right piece, please contact us, our customer care team will be glad to assist you before your purchase.