SHIPPING
- It will take us 2 business days to complete the preparation.
- You will receive the package within 14 days(Estimated timeframe).
- In the event of a logistical breakdown, please contact us for assistance in time.
RETURNS
- Our returns period is currently 30 days and starts from the date you receive your order.
- We aim to process all returns within 14 working days, however in some cases this may be extended to 30 working days during busy times of the year.
- All refunds will be credited back to the original payment method.
- Please note, shipping costs, customs duties and VAT are non-refundable.
WARRANTY
- All of our items has a 1-year quality guarantee, and we will provide free repair service.
- We will charge a certain repair fee according to the actual condition of the product for the repair service arising from non-quality issues.
EXCHANGES
- Unbelievably, we don't accept exchanges, including rings and other sizes.
- Please contact us if you have any questions about items or order.